Returns
Purchased items can be returned for a full refund within 7 days of the purchase date with original receipt. After this period, a credit note will be issued for up to 30 days. No refunds or credits are applicable after 30 days. Restocking fees may be applicable on some items.
All sale items and special orders are final sales.
Refunds will only be issued in the same method of payment as the original transaction.
Exchanges
Exchanges can be made within 30 days of the purchase date.
Credit Notes
All credit notes must be redeemed within 12 months of the issue date. Credit notes are non-refundable.
Special Orders
All special orders are non-refundable. There is 50% deposit on all special orders and balance due upon notification of product arrival.
Rentals
Rentals will be charged at 20% of the retail price for the first week and 10% for every week after. Any damage to the items will be the sole responsibility of the renter.
Holds
Holds are applicable for regularly priced merchandise only. Holds will be honored for 24 hours (until the close of the following business day). Holds will automatically be released unless the customer notifies us.
Storage
Any paid items left beyond three month period are subject to a storage fee of 2% /month.
Approvals
We offer an approval service for designers only and up to a maximum of 48 hours.
Approvals will be charged to the credit card on file if the items are not returned within the 48 hour approval period.
| 
